FAQs

Do you have any questions? We are happy to answer them!

FAQ's - Generals

How does MAGA Healthy Pastry make your delicious healthy desserts?

MAGA's cakes are made with 100% natural, pure ingredients. We use germination techniques in nuts and buckwheat that help us improve digestion, preserving their nutrients creating a greater contribution of vitamins, minerals, healthy fats and complete proteins. We also incorporate dehydration, instead of cooking at high temperatures, we dehydrate them at 40-42 degrees Celsius in a dehydrator to preserve the contributions of germination and give a crisp texture. This makes them raw vegan and healthy.

The Dulce de Leche and Chocolate is it cooked?

Yes, they are the only products that we cook at the moment at medium heat.

What is MAGA Healthy Pastry's cancellation policy?

Changing, postponing or canceling your order is not a problem. Just let us know 48 hours in advance to make changes and we will give you a full refund. No changes can be made after shipping your order.

Does MAGA Healthy Pastry offer refunds or replacements?

Like opinions, tastes differ. Please take into account that we use 100% natural raw ingredients, therefore our cakes may not have the same high level of sweetness as commercial desserts. Also, we make all our cakes by hand, so please allow for some uniqueness in your orders! We apologize if your cakes are not exactly as expected, however in cases where they are simply not to your taste, we unfortunately do not offer refunds or replacements. For products such as Dulce de Leche and Chocolate, we can replace one size for another, but we do not give refunds. If you are not satisfied with your order, please feel free to contact us.

Does MAGA Healthy Pastry accept corporate orders?

Our exquisite healthy and raw vegan chocolate desserts are an incredible option to give to your employees and customers, and to take care of them. Contact us for prices and special deliveries.

Does MAGA Healthy Pastry accept orders from restaurants, retail stores, bakeries and others?

Yes, we are constantly growing and open for new opportunities. It would be our pleasure to get in touch with you to establish a good business relationship, simply contact us at 786 309 2494 or at info@magahealthyraw.com

FAQ's - Shipments

How much notice do I need to give so that my order arrives on the expected day?

Your order must be made at least 48 hours before the day of delivery, to ensure that your incredible chocolate cake will be made and shipped with all the love and care of MAGA Healthy Pastry.

What is your current shipping schedule?

We currently ship orders Monday through Wednesday, via UPS Ground, 2nd Day Air, 3 Day Select and Next Day Air. Orders placed on Friday, to avoid spoilage over the weekend, will be shipped the following Monday.

What is the shipping rate?

We offer different shipping rates for orders under $50 and over $50, depending on the shipping zone. Get information at checkout.

How are the products packaged for shipping?

To help preserve quality and avoid temperature abuse in hot climates, we package our products with insulated boxes and cold packs.

Do you ship on holidays?

We do not ship on the following days: New Year's Eve, New Year's, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.

Do you ship to other states within the United States?

We ship our handcrafted delicacies within the 48 contiguous United States. Except for desserts, at this time, we only ship within the state of Florida with a 30 mile radius of Hallandale Beach. We are working on arranging to ship them to the rest of the cities within Florida and the rest of the states. If you are a little further than 30 miles radius, contact us and we will find a way for you to enjoy our delicious healthy treats.

Do you post to PO Boxes?

Shipping is not made to PO Boxes, only to physical addresses. We make sure that your delight reaches your hands.

Any suggestions upon receipt of order?

Please make sure you will be home on the day of delivery to receive your order and refrigerate or freeze it upon arrival. We are not responsible for lost or damaged items, but will work with you and UPS to resolve any problems. Please review your shipping information carefully to avoid any delays or problems with delivery. When your order has been shipped, you will receive an email notification from us that will include a tracking number that you can use to check its status. Please allow up to 48 hours for tracking information to be available.

Get in touch

info@magahealthyraw.com

+1 (786) 309 2494

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“To eat is a necessity,

but to eat intelligently is an art.”

François de La Rochefoucauld